Frequently asked questions

We deliver nationwide, but our head office is based in Pretoria. While our sales model is primarily delivery-focused, we may accommodate collections from our Pretoria warehouse on request.

We deliver nationwide within South Africa.

The myBeddie mattresses are manufactured with individual pocket springs and an ultra-comfortable layer of massage foam, for perfect weight distribution.

myBeddie is an online store and does not have a physical showroom. All orders are placed online for your convenience.

Yes, we do offer express delivery. The best method is to email us in advance to request same day delivery, and only place the order after acknowledgement of your request. That way we can prioritize your order, should you select the express delivery option. We can request same-day delivery, but this is not a guarantee. Same day deliveries need to be placed before 9:00 in the morning.

Delivery times vary depending on your location, but typically range between 2 - 5 business days from the date payment reflects in our account. If express shipping was selected upon check-out, the order will be delivered between 1 - 2 business days.

Within 14 days of purchase: You may return your mattress for a refund, provided it is unopened, undamaged, and still sealed in its original packaging. Shipping costs will be deducted from your refund.

Yes, myBeddie provides extra length options for Queen and King mattresses and bases to accommodate clients who require additional space for comfort.

Yes, myBeddie provides essential replacement parts including slats, clips, and plastic holders. Please email us to request a quote.

Yes, certainly. We can assist with the removal of your previous mattress at small cost.